Baldwin & Francis delivers expert service engineering across a wide range of electrical systems and applications. Our fully certified, multi-skilled engineers are available 24/7, 365 days a year, providing peace of mind and operational continuity, whether your equipment is manufactured by us or another OEM. We understand that electrical systems are integral to the smooth operation of any business, and our dedicated team is committed to ensuring that your systems operate at peak performance. Our engineers possess extensive knowledge and experience, allowing them to handle everything from routine maintenance to complex emergency repairs with efficiency and professionalism.
Why Choose Baldwin & Francis Service and Support?
With a focus on customer satisfaction, we strive to build long-lasting partnerships. We are not only focussed on fixing immediate issues but also on preventing future problems through comprehensive service and support strategies. Our proactive approach ensures that systems are not only compliant with industry standards but also optimised for operational efficiency.
- 24/7 Availability – Rapid response, anytime you need us.
- Certified Expertise – Our engineers are qualified in CCNSG, MIST/BOSIET, COMPEX Parts 1-4, and PTS/OLE/DCCR for rail applications. This wide range of certifications ensures that our team is equipped to handle the unique challenges posed by various environments, particularly in high-risk industries. Their continual training keeps them at the forefront of best practices and regulatory requirements, ensuring that we deliver the highest quality service..
- High Voltage Specialists – Authorised personnel trained to carry out HV switching, servicing, including intrusive maintenance outside working hours.
- Ultrasonic Testing – Non-intrusive diagnostics for LV/MV/HV switchgear, identifying insulation breakdown, corona discharge, and contact wear before failure.
- Multi-OEM Support – We maintain and service equipment from other manufacturers, including UPS systems, generators, and switch gear.
Industries We Serve
We cater to a variety of industries, recognising that each has its specific needs and challenges. Our tailored solutions ensure that we not only meet but exceed expectations in service delivery.
- Rail Infrastructure
- Power Generation & Distribution
- Industrial Manufacturing
- Oil & Gas
- Utilities & Public Sector
Certified & Compliant
We operate in full compliance with industry standards including:
- RISQS
- ATEX
- COMPEX
- OEM-specific protocols
Get in Touch
Whether you’re looking for routine maintenance, emergency support, or a long-term service partner, Baldwin & Francis is ready to help.
Our approach to customer service is centred on clear communication and transparency. Whether you’re in need of immediate assistance or looking to schedule routine maintenance, our team is here to assist you every step of the way.
