As part of our commitment to end-to-end customer support, Baldwin & Francis offer training delivered by our in-house team of experts.

This enables customers to understand our equipment properly utilise its full operational lifecycle. The way B&F achieve this is devising and delivering training, both internally and externally tailored to any specific customer formats and languages.

Our training covers all safety, operational and maintenance aspects and is delivered in a practical, detailed manner to provide real life insight into getting the most out of your B&F equipment.

Certified experts

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Baldwin & Francis engineers have a long history of working in both underground and surface mines. We are fully experienced and carry all the relevant certifications for all major mining regions. We currently provide a full service offering for 365/24-7 mining operations throughout the world. This is supported by our experienced engineering team in the UK to allow full site support.

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Our trackside service team have full PTS/OLEC/DCCR/CII qualifications to allow full support of any trackside service activities including any out of hours possessions or white periods. We offer full site supervision or basic labour support subject to customer requirements.

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Each industrial installation has its own unique challenges including difficult access and tight timescales. B&F have many years’ experience in tailoring installation packages to meet the customer’s needs. Our installation engineers meet with all site accreditations that are required and are trained to IOSH health and safety standards. We can offer out of hours installations to suit customers’ requirements.

Topics include

– Operator Training

– Product Operation

– Product Maintenance

– Health & Safety Update

– Written and verbal ability testing


Get in touch

To find out how well we can meet your needs, call our support team on +44 (0)114 286 6000


All Baldwin and Francis equipment is designed with ease of maintenance in mind. We offer several maintenance solutions to suit your specific means.

Accreditations & memberships

Ready to get started?
Talk to us today

The B&F Team has experience across all our sectors and many electrical installations. Get in touch with one of the team to see how B&F can assist you with your project requirements.